What is marketing?
• A Business Philosophy
• To identify and satisfy market needs profitably
• Customer satisfaction is key to successful trading
Some basic principles of marketing
• Market research – who are our customers?
• Target market – where are our customers?
• Market Segmentation – niche is best
• Innovation – (not 'me too' products and services) - the BIG idea!
• Image and branding - Positioning
• Price point- Competitive pricing
• Targeted Cost effective promotion
The Marketing Plan
• How will you reach your customers?
• The marketing mix
The Marketing Mix
• Networking
• Brochures
• Leaflets
• Mail shots
• Telesales
• Websites
• Press relations
• Media
• Advertising Promotional gifts etc.
• e-marketing
• Exhibitions
Online Marketing – The Basics
• Market research
• Competitive analysis
• Email campaigns
• Website - online brochure
Getting a Website
• A web presence is important
• A relatively cheap way of promoting your business
• Reaches a global audience
• Allows you to sell online
• Easy to change content as your business develops
Marketing Your Website
• Website address on everything
• Leaflets and postcard mail shots
• Search engine registration
• Email shot
• Sector magazine advertorial
• Sponsored advertising e.g. Google AdWords: